Privacy Policy | Sunny Out Life

1. Overview

Sunny Out Life ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or place an order.

2. Information We Collect

Account information: email address, password (stored as a secure hash), and name when you register.
Order information: shipping and billing addresses, phone number (if provided), and order history.
Payment information: processed by our payment partners; we do not store full credit card numbers on our servers.
Communication data: messages you send us via contact forms or customer support.
Technical data: IP address, browser type, device information, and cookies used for site functionality and analytics.

3. How We Use Your Information

Process and fulfill your orders, including shipping to your mailing address.
Manage your account, saved addresses, and shopping cart.
Send order confirmations, shipping updates, and account-related notifications.
Respond to your inquiries and provide customer support.
Improve our website, products, and services.
Comply with legal obligations and prevent fraud.

4. Information Sharing

We do not sell your personal information. We may share data with trusted third parties who assist us in operating our business, such as payment processors, shipping carriers, and email service providers. These parties are contractually obligated to protect your data and use it only for the services they provide to us. We may also disclose information when required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Passwords are hashed using industry-standard algorithms. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account and order information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account by contacting us.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to certain processing. To exercise these rights, please contact us through our Contact Us page.

8. Cookies

We use cookies and similar technologies to maintain your session, remember your cart, and analyze site usage. You can control cookies through your browser settings, though disabling them may affect site functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Your continued use of the site after changes constitutes acceptance.

10. Contact

For privacy-related questions, please visit our Contact Us page.